HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which might be essential to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this put up, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Previously I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present shopper assist – solely this time, in a nationwide setting.
I come from a predominantly Latino group; numerous people in the neighborhood don’t converse English or have entry to sources concerning the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my accomplice & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I discuss to individuals right here who’re focused on studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely focused on desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in another job.
I’m arising on three years at HealthSherpa and we’re about to enter what shall be my third Open Enrollment Interval (OEP). I’ve carried out numerous issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what information they want with a view to excel of their work.
General, I’m most pleased with having helped develop a powerful information base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve carried out right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could possibly really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You might need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some factor of the ACA that you just’ll encounter, and also you received’t acknowledge or perceive it straight away. These are alternatives to be taught one thing new, and your crew will allow you to determine it out. It’s essential to assist one another in our work, in order that we are able to additional deepen our information base.
I like practising languages and translating for folk in numerous methods. I’ve love each for the languages themselves, and in addition the educational and acquisition of language expertise. For me, studying languages is about attending to know individuals and their environments. It’s a talent, nevertheless it’s additionally a approach to be taught extra concerning the world.
I’m bilingual in Spanish and English and in addition discovered Japanese as a baby. Later in life, I studied French and German as properly. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish regardless that we primarily converse English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal crew? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
