Insurance coverage automation software program supplier Ascend has partnered with btcore by borrowedtyme to supply fee processing choices for insurance coverage companies utilizing btcore’s system constructed on the Salesforce Monetary Providers Cloud.
The btcore system centralises billing, claims, consumer relationships, monetary accounting knowledge, insurance policies, profiles and repair interactions.
This consolidation is designed to empower gross sales and repair groups to make knowledgeable selections, suggestions to particular person shoppers, in addition to strengthen consumer relations.
With the mixing of Ascend’s fee processing choices, companies utilising btcore can achieve entry to number of fee strategies to supply their shoppers.
Ascend goals to boost the profitability of insurance coverage corporations by selling income development and minimising operational expenditures.
By using AI-powered automation, the corporate seeks to simplify administrative processes, present monetary insights and optimise treasury administration.
Ascend’s expertise is meant to cut back the burden of repetitive back-office duties, permitting companies to concentrate on consumer retention.
Ascend co-CEO Andrew Wynn stated: “We’re thrilled to companion with borrowedtyme to supply insurance coverage brokers with a unified platform that simplifies their operations and enhances buyer experiences. This integration with btcore permits brokers to streamline their workflows, cut back administrative burdens and concentrate on what they do finest – serving their shoppers.”
Commenting on the alliance, borrowedtyme co-founder Kevin Rall acknowledged: “The aim of borrowedtyme is to companion with impartial brokers, brokers and carriers to extra successfully operationalise expertise that may strengthen the distribution of insurance coverage to policyholders. Integrating with fee processing providers like Ascend aligns completely with this mission and enhances the general buyer expertise for paying company invoice invoices.”
In February this yr, Ascend expanded its partnership with Annex, a managing basic agent specializing in high-risk owners and flood insurance coverage insurance policies.
This enlargement introduces a premium financing answer for residential flood insurance coverage, which is designed to facilitate entry to flood protection for owners.
