The 8th Annual Mansfield Awards for Claims Excellence had been held at a gala occasion final evening on the Institution in Sydney.
The judging of those awards takes an enormous effort with 468 scores on over 240 insurer manufacturers. It was pleasing for the second yr in a row to see that extra of the claims scores went up through the previous 12 months than went down.
In actual fact, 140 scores elevated whereas 132 went down. The utmost enhance was 1.5 stars and the most important drop was 2 full stars.
The complete record is accessible right this moment on ClaimsComparison.com.
Following this work, the finalists and winners of this yr’s Mansfield Awards had been decided. These I’m happy to record beneath:
Private Strains
Finalists
Hollard Private Insurance coverage
NRMA Insurance coverage
RAA Insurance coverage Pty Ltd
RACQ Insurance coverage Restricted
RACV
Suncorp Insurance coverage
Winner
Suncorp Insurance coverage
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SME Property and Casualty
Finalists
Allianz Australia Insurance coverage Restricted
Ansvar Insurance coverage Restricted
Capricorn Mutual Restricted
Vero Insurance coverage
Winner
Vero Insurance coverage
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Company Property and Casualty
Finalists
Allianz Australia Insurance coverage Restricted
FM
Liberty Particular Markets
Vero Insurance coverage
Zurich Australian Insurance coverage Restricted
And the joint winners are FM and Zurich Australian Insurance coverage Restricted
Speciality
Arch Underwriting at Lloyd’s
EBM Lease Cowl
Interruption Underwriting Companies. (IUA)
Mecon Insurance coverage Pty Ltd
Millennium Underwriting Companies Pty Ltd
NTI Restricted
PassportCard Australia Pty Ltd
Pen Underwriting Pty Ltd
Joint Winners
NTI Restricted & PassportCard Australia Pty Ltd
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Purple Mansfield: for Going Effectively Above and Past
Winner
Denise Di Giacomo Allianz Australia Insurance coverage Restricted.
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Gold Mansfield:
Finalists
FM
NTI Restricted
PassportCard Australia Pty Ltd
Suncorp Insurance coverage
Vero Insurance coverage
Zurich Australian Insurance coverage Restricted
Winner
Vero Insurance coverage
Thank Yous
Our honest due to our great and beneficiant sponsors, Steadfast Claims Options and icare. Each have been with and embody the ideas of the Mansfield’s for the reason that Award’s inception. We additionally thank the presenters Steve Toppervoc and Andy Martindale from Steadfast Claims Options and Tony Wessling and Mariam Tadros from icare.
The Mansfield’s stay a not-for-profit occasion with the proceeds going to the Amal Mulia Orphanage in Bengkulu, Sumatra, a stone’s throw from Fort Marlborough, the positioning of the declare that gave rise to Lord Mansfield’s seminal resolution, giving rise to the precept that Utmost Good Religion by all events to the contract in insurance coverage is critical for insurance coverage to work.
Our thanks additionally to our great and passionate visitor speaker, Stella Pruscino from Edgewise Insurance coverage Brokers and our Grasp of Ceremonies, Nathan Strempel, each of whom generously volunteered their time.
Larger and Higher in 2025
From the very begin of the Mansfield’s now we have been underneath stress to develop the awards to others within the claims area. This stress has solely elevated yr on yr. From 2025, the Mansfield Awards will embrace 3 further Awards. 1. Service Supplier Award; 2. Dealer Claims Group; 3. Loss Adjusting.
Extra particulars on these new classes might be launched shortly.
